Customer ServiceWindows app
FAQ Knowledge Card Builder
Turn scattered Q&A into a deck of knowledge cards. New hires get productive after one read-through.
The problem
Veterans hold the answers in their heads. Newcomers ask repeatedly. Reference docs scatter across Word files and chats.
The solution approach
A local knowledge-card tool: one card per Q&A with keywords; grouped by team/scenario; instant search.
What you will end up with
- Left: group list (pre-sale, after-sale, logistics, refund…). Right: card grid.
- Top search instantly matches as you type.
- Each card shows question, answer, last editor, search count.
- One-click "copy answer" to clipboard.
- Import old Word/Excel; export the deck as Markdown.
Ready-to-use prompt
You are a senior engineer building local desktop tools. The user is a CS training lead, non-developer.
[Goal]
Turn scattered Q&A into a searchable card deck for new-hire onboarding.
[Platform & Stack]
- Windows + macOS; Electron + React + TypeScript; local SQLite
[Core Features]
1. Left group tree (pre-sale, after-sale, logistics, refund…), fully editable.
2. Right card grid; each card: question, answer (multi-line), keyword tags, last editor, search count.
3. Top search with tokenized keyword matching; filters as you type; results sorted by relevance.
4. Card actions: edit, copy answer, favorite, archive; version history with rollback.
5. Import Word / Excel / Markdown; export one group or all as Markdown.
[Visual Style]
- Light background, white cards, radius 16, generous whitespace.
- Primary button muted dark; secondary light gray.
- Follows system dark mode; system fonts.
[Robustness]
- All data stays on the local machine. Offline.
- Autosave; 7-day rolling backups.
- Friendly messages on bad input, never raw stack traces.
[Delivery]
1. Outline project structure + plain-text wireframe first; wait for confirmation.
2. Deliver in modules; run each one for me to see.
3. Package a Windows .exe and macOS .dmg, ship a 500-word plain-language user guide, list known limits.
Start with structure and wireframe.After copying
1
Open Codex Desktop and create a new project
2
Paste the prompt and send
3
Wait for Codex to finish; tweak company names, column names, button text as needed